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Cancellation Policies

CANCELLATIONS

We require 24 hours or more notice to cancel your appointment. Should you cancel your appointment 24 hours or more before your appointment time, you will not be charged a fee.

​Should you cancel your appointment less than 24 hours in advance of your appointment time, you may be charged a ‘cancellation fee’. This ‘cancellation fee’ is equal to 50% of the full appointmnet fee. This fee is non-refundable and non-rebatable.

 

​MISSED APPOINTMENTS

​Failure to attend appointments and without proper notice, will be classified as missed appointments. Missed appointments will be subject to the same policy of a cancellation and therefore may incur a ‘cancellation fee’ equal to 50% of the full appointment fee.

This fee is non-refundable and non-rebatable.

 

RESCHEDULING

​We will do our best to work with you to reschedule your appointments were we can however, we require 24 hours or more notice to reschedule your appointment. Should you reschedule your appointment 24 hours or more before your appointment time, you will not be charged a fee.

​Should you reshedule your appointment less than 24 hours in advance of your appointment time, you may be charged a ‘rescheduling fee’. This ‘rescheduling fee’ is equal to 50% of the full appointmnet fee. This fee is non-refundable and non-rebatable.